Shipping policy

At HazukiCare, we work hard to process and ship your order as quickly as possible.

Order Processing Time

Orders are typically processed within 3–7 business days after payment is confirmed.

Shipping Time

Estimated delivery time is typically 7–15 business days after shipment, depending on your location and carrier conditions.

Shipping times are estimates only and are not guaranteed.

Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.

Delays

Delivery may be affected by carrier delays, weather, public holidays, customs processing, or high seasonal demand.

If your order is delayed, we will do our best to assist you and provide updates when available.

Incorrect Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Customs, Duties, and Taxes

For international orders, customs fees, import duties, or local taxes may apply depending on your country’s regulations. These charges, if any, are the responsibility of the customer unless otherwise stated at checkout.

Lost Packages

If your package appears to be lost or significantly delayed, please contact us at hazukicare.support@gmail.com, and we will do our best to assist you.

Contact

If you have questions about shipping, please contact hazukicare.support@gmail.com.